Advisors
Only the world's top experts write for the SAPexperts, and our board of technical advisors ensures their guidance is proven to help you solve technical challenges, improve day-to-day efficiencies, and complete major SAP projects with ease — guaranteed. They help deliver expertise to you that's free of sales pitches and hidden agendas. Take a moment to meet these individuals below — they play an important role in the expertise you get every week.
Michael Debevec, president, Debevec Consulting, Inc., is a senior consultant with more than 14 years of experience with SAP. He has worked with SAP CRM for the past nine years and assisted in implementations in high tech, consumer products, and pharmaceuticals industries. Prior to working in SAP, Michael was an IS manager in charge of logistics systems.
Ned Falk is a senior education consultant at SAP. In prior positions, he implemented many ERP solutions, including SAP R/3. While at SAP, he initially focused on logistics. Now he focuses on SAP NetWeaver BW, SAP CRM, and the integration of SAP NetWeaver BW and SAP BusinessObjects tools. You can meet him in person when he teaches SAP NetWeaver BW or SAP CRM classes from the Atlanta SAP office or in a virtual training class over the Web.

Anupam Gupta is a practice manager at The Principal Consulting (TPC), managing its enterprise performance management (EPM) practice. He has more than 10 years of development and global consulting experience with SAP solutions in the areas of financial planning, reporting, and consolidation. He is responsible for the development of EPM competencies, knowledge management assets, and TPC-developed solutions spanning a range of SAP products such as SAP NetWeaver BW, SAP BusinessObjects, SAP BusinessObjects Business Planning and Consolidation, and SAP Strategic Enterprise Management.

Roberto Kirsten has almost 20 years of international consulting experience working on very large accounts in several industries. He has completed numerous SAP implementations worldwide in many different capacities ranging from technical to functional, including leadership roles. For the past 10 years, his work has centered on helping clients define customer channel strategies involving SAP CRM in the areas of marketing, sales, services, and revenue management. Roberto is the SAP CRM Principal at Capgemini, and his role includes the delivery of large CRM programs as well as the development of multi-year roadmaps, business cases as well as creating value propositions around CRM programs.

Christian Matz is the managing director of ecenta America Inc. and has more than nine years of SAP CRM experience, both functional and technical. Before joining ecenta AG in Germany in 2002, Christian was a principal consultant at PwC Consulting in Germany. Having a background in consulting as well as development, he has contributed significantly to many successful SAP CRM implementation projects worldwide in the roles of system architect and technical/design lead.