Downloads

Please note that you can find the download files for recent articles at the bottom of the individual articles.

June 2009

For “Increase the Effectiveness of Your Marketing Campaigns with Deduplication” by Bill Pritchett and John Burton. Download the code to remove duplicates based on email address.

For “Easily Assess Your IC Agents’ Performance with Audio Interaction Records” by Sumeet Mishra. Download the code to set up the Web service to take the interaction record and the sound file’s UNC path as input and return a success or failure code. Download the code to redefine the BUILD_OTHER_URL_SIMPLE method.

November 2008

For “Automatically Move Business Partners, Customers, and Vendors from SAP CRM to SAP ECC” by Mitchell Faiman, Senior Consultant – SAP CRM, SAP Australia. Click on chart A to download this diagram that shows the process of creating a business partner in SAP CRM and the flowing it through to SAP ECC. Click on chart B to view the business flow after SAP ECC receives the business partner and calls the CVI functions.

August and September 2008

For “Secure Business Partner Data in SAP CRM 2007” by Katrina Burke, Senior CRM Consultant, SAP Australia. Click here to download the ABAP code necessary to secure business partner data.

For “A Quick and Easy Guide to Enhancing External List Management “ by Michal Krawczyk, SAP Integration Consultant, BCC, Poland. Click here to download the ABAP code in Figure 4 that inserts the two new fields and the new role.

June 2008

For “APD Simplifies Marketing Attribute Updates from SAP BI to SAP CRM,” by Ankur Shah, Consultant, Capgemini. Download the ABAP code that you can use to set up data sharing through Analysis Process Designer (APD).

May 2008

For “Control the Language for Outbound Email Campaigns” by Bill Pritchett, Senior Business Process Engineer, Dow Corning Corporation. Download the ABAP source code for the article.

April 2008

For "SAP CRM 2007: Enhance Your Security with Partner Function-Based Views" by Conny Dahlgren, Senior Consultant, SAP Australia.

Click here to download the code for the method IF_BSP_DLC_OBJ_TYPE_CALLBACK~GET_OBJECT_SUB_TYPES.

Click here to download the code to redefine DO_CONFIG_DETERMINATION.

Click here for the DO_PREPARE_OUTPUT code.

Click here for the code for the Details view of DO_CONFIG_DETERMINATION.

November 2007

For "Custom Hourglass Reassures Web Shop Users," by Patrick Hey, Manager/Senior Consultant, SYCOR GmbH, and Ludwig Hunecke, Development Consultant, SYCOR GmbH.

The file contains a guide to using the hourglass sample code as well as two files for deploying the hourglass application.

August 2007

For "8 Lessons Learned from an SAP CRM 2005 Data Migration Project," by Pandari Kubendran, SAP NetWeaver Practice Lead, SEAL Consulting, Inc.

Here is the foundation code mentioned in the article to load the business partner data into SAP CRM and attach the attributes to the business partner

July 2007

For: "6 Steps to Enhance a CRM DataSource Using a BDoc BAdI," by Liang Ma, Senior Specialist, Deloitte Consulting.

Here is the code mentioned in step 4 in the article.

June 2007

For: "Get a Better View of Your Sales Team with Territory Management," by Amit Khanna, Senior CRM Consultant, SAP America.

Here is the code for the CRM_TERRMAN_ATTRIB BAdI.

March 2007

For: "Pricing Made Easy Using New Transactional and Business Partner Fields," by Conny Dahlgren, Senior Consultant, SAP Australia.

Here are the download codes from Figure 7 and Figure 12.

November 2006

For: "Can't Find a BAdI to Handle a Requirement? Try the Event Handler," by Edwin Kao, CRM Consultant, ECN Corporation.

Click here to download sample code 1, here to download sample code 2, and here to download sample code 3.

For: "Add New Attributes to Business Objects to Customize Action Workflow Conditions," by Conny Dahlgren, Senior Consultant, SAP Australia.

Click here to download the code from Figure 10.

July 2006

For: "Best Practices: Update iObjects with Transactional Data Using Individual Object Integration Framework," by Conny Dahlgren, Senior Consultant, SAP Australia.

Click here to download the code in Figure 3, here to download the code in Figure 6, and here to download the code in Figure 7.

June 2006

For: "Display BW Reports More Easily Within mySAP CRM," by Amar Kumthekar, Manager, Applications Management.

Click here to download the code in Figure 6, here to download the code in Figure 9, here to download the code in Figure 10, and here to download the code in Figure 12.

December 2005

For: "Segment Your Customers to Target Them More Efficiently," by Krishna Kumar, Founder, Enterprise Horizons.

Click here to download the code in Figure 3.

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